Forté Foundation
    Click Here for Password Help
    Blogs & Vlogs | Podcasts | Monthly News Briefs | Newsletter | Press Room | Contact


Sponsor Rotate Featured Sponsor: John DeereLBS Banner Donate to Forte Become a Forté Member Refer a Friend
Facebook LinkedIn Twitter YouTube

The Satisfaction Factor



2008 Corporate Best Practices Web Mast

Back to Blog

They were saying that what their organizations offered in return was not sufficient reward. They did not value it enough for it to be worth it.

Of course, we did not hear this from all the women we talked to not by a long shot. Some women joyously judged the rewards their organizations offered as well worth the effort, and embraced the opportunities they fought for with zest. Others took a stoic approach.

But we heard the “it’s not worth it” line enough, and in high enough places, that we decided we wanted to explore what these women really meant.

Why were jobs or positions that had been valued without question by generations of men viewed as not necessarily or entirely desirable by women?

As we pondered this, we began to realize that most workplaces, most organizations, most jobs were designed in the industrial era for men, which meant that they reflected purely male definitions of worth in terms of tradeoff.

Now, there’s been a lot of focus research, articles, books, seminars, you name it on the fact that the structure of work was designed to reflect male realities (realities that we might note are changing fast).  But there has been precisely nothing written about whether the rewards of work also reflect male values. When we realized this, we got excited!

What if—just supposing— women brought a different set of values with them to work?  Not all women, of course, but enough to make it an issue.  And what if—further drilling down on the “it’s not worth it” issue these values shaped women’s perception of satisfaction?

Could this be one of the reasons that organizations were still struggling to attract and above all to retain talented women? Was there some fundamental mismatch between what the market offered in terms of senior positions in the workplace and what women (again, not all women, but some really terrific ones) valued in their work?

The more we explored this idea with women—the more we realized we were onto something quite big.

We started informally interviewing women and men on the subject. We ran a couple of focus groups. And we explored academic research from fields ranging from brain science to the economics of happiness.

But we needed hard data to really explore how women’s values and perception of what constituted satisfaction in the workplace might differ from that which shaped organizations as we know them. So Julie and I set to work developing a survey ( we call it the Satisfaction Profile Assessment ) that would enable us to identify the primary sources of satisfaction that motivate people at work, so we could compare results for women and men. 

We received guidance in designing the survey from Dr. Mark Fischman, Professor of Organizational Behavior and Theory at Carnegie Mellon University, and from the wonderful people at American Psychological Testing. We secured some corporate support, which enabled us to have Harris Interactive run our survey out among a sample of over 800 men and women at mid and senior levels of management in corporations, associations, and government positions all over the US. And we made sure the survey enabled us to break down the data not just by gender, but also by age, industry, years of employment, and ethnic background.

Three years after conceiving the project, the results are finally in. It has been extraordinary to see ideas we first batted around in conversation turned into verifiable data points. Analyzing our results has given us many, many insights about how organizations could be more skillful in their efforts to attract, retain, develop and inspire talented women by taking into consideration what women really value in their work.

Over the next few months, I will be sharing some of our results with you. My postings will be highly informal. I like to think of this blog as writing a letter to you about an exciting project as it unfolds.

In my next posting, I’ll be talking about one of our most significant data points: the fact that women are more likely to judge satisfaction by the quality of the job than by their career progression.

This finding has big potential implications for organizations of every kind: for leaders, researchers, career development specialists, search firms, educators and trainersthe list is very long.

I look forward to sharing this rich material with you and to hearing your thoughts!
Look for my next blog next week.


Best,
Sally